Complaints
If you are not satisfied with our work or our service, please tell us.
How to submit a complaint
Email info@optechsco.com, or call or WhatsApp +966 53 860 1022.
What to include
Your name and contact details, the project or quotation the complaint relates to, and a description of the issue. Photos or documents help us look into it quickly.
What happens next
We acknowledge your complaint within 2 working days and respond within 5 working days.